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Peter-H

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  1. I have just looked at the paperwork. They listed standard operations, plus some stuff which was clearly not relevant to the 3sec/minute time gain: replacement of middle case replacement of the second hand replacement of the second counter hand replacement of the hands replacement of the hour and minute hands The service was 416 and the "middle case" was 1433, inc VAT. Total 2200 inc VAT. I was not able to get any feedback on the cause of the 3 sec per minute gain, but it has not come back. It went back to IWC again a week or two later because it was gaining 8.5 secs per day, and their spec is 7 max, while the cheap watchmaker who worked on it previously (who could not fix the 3 sec issue) easily managed to set to it within 1 second per day. So I sent it back under the 2 year warranty. Now it gains about 6 secs a day
  2. What a useless and presumptious reply. I documented an issue with a watch and you blame me for causing the problem. Admittedly I don't have your 8696 posts so can't be as clever!
  3. "So when you paid for the service and got the watch back you didn't get a receipt of what work was done?" From IWC, no. Their company policy is to disclose absolutely nothing. The receipt just says a service was done, plus the new case. They also get you to sign a contract before they do the work under which you agree to not ask for any parts they removed. I did try several times to find out what they found but they carefully avoided giving me any information. All kinds of fob-off stuff; it is clear their staff are under strict orders to not communicate with customers. What this tells me (been in business 40+ years) is that they get regular hassle with customers querying stuff, so they feel the need to protect themselves. If this was in the motor trade, it would be a scandal. "What does that make the owner of a £115k Roger Smith timepiece then ?" A poser with 115k "I also wear a ceramic cased watch, purchased after doing as much research as possible....love it!" What did your research reveal?
  4. Agreed, but then you basically learn two things - Swiss mechanical watches are a grossly overpriced "poser item" which has an annual "operating cost" averaging 250 quid a year, and that is the baseline for the simple chronometer types - any ceramic-case watch is best avoided because the tiniest thing can chip the material and then you get screwed over by the official service centre on the next service OR you change over to using "cheap" watchmakers many of whom don't know what they are doing, even with the common-as-muck 7750 movement which I suspect is not the point you were hoping to make If I had done due diligence on this I would have bought something like the 850 quid solar powered Tissot. My original move to self winding watches (some years ago, with a Fortis and then Traser) was following a really annoying flat-battery issue in a remote location where no battery replacement was possible. My GF has been watching this saga with some horror (especially the new case ripoff job) and has totally dropped any ideas she had about getting herself a Rolex, Omega, etc... Anyway, this is a bit of a thread drift from the topic, which I thought some might find interesting.
  5. It's a lesson to anyone thinking about a watch with a ceramic case. It's a huge hostage to fortune, converting a routine 500 quid service into a ~2000 quid one
  6. Dropped it? Of course not! The 3 sec/minute fault could be rectified by tapping the watch with a knuckle of my finger. Interestingly, winding the watch up did not clear it. I could not get money back at any time. All the shop offered was paying for the "trade watchmaker" to have a go at it, which he did about 3 x, but after a year or so washed his hands of it, presumably because the shop refused to pay for any more goes. IWC did a standard ~500 quid service (as per policy, they never communicated any info whatsoever on what they did, which I find a bizzare way to treat customers, but I guess they never want to admit anything could ever be wrong with an IWC watch) but they demanded a new ceramic case before doing that service. Most people I have discussed that with thought the new case demand was a con, because the old case only had some very minor chips on it (the origin of which is a mystery; most likely caused by less than really careful spring pin insertion) which could not have affected whatever the actual fault was. The other option I had was to send the watch to Watchfinder which is a 3rd party IWC approved service centre which would have also done it for ~500 quid, and take a chance on them not demanding a new case. I decided against this, but it remains a good question.
  7. I bought this one a few years ago and just noticed it is listed as new - 7.3k! Amusingly, this is what I paid for it originally (used; 3rd owner or so) plus the ripoff IWC service to fix this issue which got inflated by the cost of a new case which IWC insisted on before they would work on it... They replaced the 7750 movement with something called 69380 which is partly made in-house. Otherwise it looks identical. I wonder how common this is?
  8. On the original Q, if the motor is a brush motor then a normal lamp (light bulb) controller should work. Get one which can do a few hundred watts. If it is brushless, it will probably be a capacitor start motor (you can see a cylindrical component strapped to it) these cannot really be speed controlled. Well, it can be sort of made to work... The best thing is to get a small 3 phase motor and a speed controller known as a variable speed inverter. Control Techniques make them in loads of sizes, down to a couple of hundred quid, and the motors are on Ebay for probably less. You get beautiful speed control that way, and no brushes to wear out. The inverters can take a potentiometer so you can have a knob on that. I have one here: Commander SK.
  9. I just randomly popped in a year later... Very interesting post by nevenbekriev above. Didn't see it last time. But also I don't know a watchmaker who would do such a job. I also see one of the mods removed my comment above that I would sell the watch Perhaps surprisingly it has been working for the past year, no problem. Worn 24/7/365, survived 2 ski trips, lots of off road biking. My guess is that IWC must have demagnetised the parts. They do claim to take the watch completely to bits and check each part. They never communicated in any way whatsoever regarding anything specific to the watch; a weird corporate policy which is the complete opposite of their ultra smooth posh image where they send you standard letters with phrases like "thank you for trusting us with your timepiece" It's clear the staff are not allowed to make any comments on a particular customer's watch, report what they fixed, etc. Only if they are charging for something, like the "cracked" case, will they say anything. I did pop into a number of watch shops asking how much they would offer, and it was always about 50% of the Ebay prices. The problem with Ebay is that you can get scammed so easily. So I am keeping it. But I would never buy such a watch again, and neither would anybody who I have told the story to. I am sure people who buy e.g. Rolex get the same situations. A friend who has a collection of IWC watches says Yes this is normal; you budget for £500/year in maintenance.
  10. Indeed; these fancy Swiss watches are basically junk. Good for sitting on a winder and you put them on according to the clothes you want to match
  11. Update: the watch ended up running 8 secs/day too fast so given that it had a 2 year warranty after that IWC repair, I sent it back to them. It came back a few weeks (!) later and it is now running 5 secs/day fast
  12. I was told, maybe wrongly, that the 7750 mechanism has separate adjustments for different orientations of the watch.
  13. A data point: the 7-8 secs fast has come down to 4-5 secs. Is that normal?
  14. Evidently they can be adjusted better, so why don't watchmakers do it? Does it take longer to do? My understanding is that these watches (ETA7750 etc) have several adjustments, for each of several orientations. But does it actually take longer? I have read from IWC that their company policy is to never have an IWC watch run slowly so if they allow 7 secs it means they adjust for 3.5 fast, plus or minus 3.5 seconds. Yet I had this watch adjusted for zero, plus or minus about 1 second.
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