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wr!ghty200

Where do you guys take your watches for services?

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Padders

I think you are writing nonsense. I was in two minds about replying to your post because it appeared to be based on what you presume occurred with Woodland Technical. 

The reason I did not send it back is because I found the man impossible to work with. I had to keep verifying that he had received the watch in the first place. Had I in the first place received the quote and realized I was being charged extra for doing work that is normally part of a service I would have asked for the watch to be returned without any work done on it. 

When I received the watch back it had not been well packed and he had used the same bubble wrap to send it back as I had used. without using new tape to seal it. Concerning the mainspring, it was only a query I had I never asked for the mainspring to be replaced. He had quoted £155 for a new main spring but on cousins site, it was priced as around £25. I do know about the restriction of parts. I have an IWC and they told me a few years ago when I visited the factory what the future holds for  watch parts.The truth is that many of the watch companies were  made aware of the part restriction long before there had been any public announcement. I had been aware of this about 7 years ago through IWC. I believe though Zenith is more flexible concerning this.

I  had been given the offer to return the watch but because I had not been satisfied with any of the communication I had undertaken with Woodland Technical as well as the hints that I had been messing with the watch myself, I could see no advantage with returning a valuable watch to someone I did not trust and I found impossible to work with. There was another thing, Woodland had a habit of not reading emails but sending maybe 6-7 emails in a period of about 2 hours with segments of a reply. This continuous flux of emails without any pause for relaxed consideration of the problem really created a chasm between me and the company.

No sensible person sends a valuable timepiece back to a company you do not trust and one finds impossible to work with. OK, I had paid for the service but trying to chase my £s back when the watch is worth 30 times more is the strategy of an idiot but apparently Padders,  you see a logic in this which I find strange.

I have also dealt with many watch repairers and once I had to send a watch back 6 times before it was repaired. Why because I trusted the man, he had tried is best and I believe he was struggling to fix it. He was also apologetic, communicated with me in a relaxed respectful way and this makes a difference. When one has something to build on it is ok to continue but when there is no base to continue and risks involved the best action is to stop.

I will mention the recommendation to send the watch to Zenith came from a company I respected and have known for many years that have a modern workshop and a Patek Philippe stockist so of course, their recommendation has value. This was also recommended by a company in the Jewelry Quarter.

The situation is that all this has blown up out of proportion because in my original post people like you could not accept someone giving a bad review. You talk of moral authority but there is no moral authority in merely going with the flow and not being honest with oneself.

You mention that you find it offending that I am suspicious of who you have connections with but you are willing to try and judge me on your own fantasy which is much worse. Concerning how long you have been a user on this forum. I pressed your username and it indicates you are a member since January 27th which I presume is this year.

In your replies please refer to what you do know and not what you do not know

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Sigh. I tried to engage but I will give up now If I know too much I must be from Woodland, if I know too little I should concern myself with my own affairs. I will do exactly this. Life is far too short. Good luck with all your future endeavours.

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Just now, Nigelp said:

Timpsons they do them when they stick new soles on my shoes. 

Behave! :bash: the way your heading you'll be defrocked. :laugh:

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Just now, Karrusel said:

Behave! :bash: the way your heading you'll be defrocked. :laugh:

:laugh:

I know and it was probably my fault having rubber stuck on fine English hand made leather, but they dropped off when I went paddling in the sea 

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14 minutes ago, Nigelp said:

:laugh:

I know and it was probably my fault having rubber stuck on fine English hand made leather, but they dropped off when I went paddling in the sea 

Your sins are certainly adding up today :swoon:......the counselling offer still stands? :whistle:

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7 minutes ago, Karrusel said:

Your sins are certainly adding up today :swoon:......the counselling offer still stands? :whistle:

I was thinking in order to save on expense I think I'll take my LLD in have the Automatic thingy stripped out and a Miyota Quartz bunged in to save on servicing :whistle:

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3 hours ago, Padders said:

Sigh. I tried to engage but I will give up now If I know too much I must be from Woodland, if I know too little I should concern myself with my own affairs. I will do exactly this. Life is far too short. Good luck with all your future endeavours.

Padders

I think this is a wise decision. You were far too biased towards repairmen for me to discuss anything in depth. I find it hard to have a serious discussion with someone who is merely trying to score points with smart cooments. 

Best of luck of look with life and keep the collecting the points

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Just now, Hoffman said:

Padders

I think this is a wise decision. You were far too biased towards repairmen for me to discuss anything in depth. I find it hard to have a serious discussion with someone who is merely trying to score points with smart cooments. 

Best of luck of look with life and keep the collecting the points

Its Ok. I will keep my smart cooments to myself then. Best of look to you too.

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11 minutes ago, Padders said:

Its Ok. I will keep my smart cooments to myself then. Best of look to you too.

I will close by wishing I had come to some kind genuine communication with you but after reading through our several posts, the whole thing went round in circles. We could have discussed this matter for a hundred posts and there would have been no closer to any kind of understanding than at the beginning. I am glad I do not post on forums too often because this is often the result of  frequent forum visiting. I have found it is a common occurrence on the net.

No hard feelings but such a waste of words.

Good Luck

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I will give my advice concerning a watch service to anyone looking for a good watch service . I  was going to mention this after my original post above but was interrupted by an obnoxious nitpicking nitwit who appeared to be more interested in adding insult to injury rather than constructive communication. Strangely enough, this guy recommends the service firm with whom I had a bad experience even though he has no experience of this company.

I think personally it is difficult to find a good independent watch service guy who will give a consistently good service. The reason being is that many of them are not qualified and have the learnt the trade through trial and error. The company Woodland Technical that I had a bad experience with, I can imagine they are ok on Timex which they specialise in but I was asking for trouble taking a higher end watch there for a service but I had taken the word of users on this forum who probably in afterthought, had no personal experience of this company. I have used several watch service independents in the past and they can service one watch satisfactory and another that is lacking.

The British Horological Society have a list of 100s of qualified watch service firms and watchmakers ;they are independent and not influenced by favouritism.

The problem with looking on forums for a good watch service guy review is that many will recommend a servicer without ever having had  personal  experience but their knowledge comes from mere hearsay.  Another problem is that many frequent  visitors of a forum have a herd mentality and will opt for choices whatever their personal experience  of the watchmaker they are recommending. Anyone who gives a review deviating from the norm will be condemned as a trouble maker or giving a dishonest review for merely not going with the flow. I have experienced this twice on this forum when I gave a review on a service firm that had not undertaken a service satisfactorily.

Honest comprehensive reviews can be difficult to find and can be costly if one is guided in the wrong direction. My final advice to anyone who is a stranger to the service world is to take your time and seek advice from as many different sources as possible, and if it is an expensive timepiece taking it to the maker for service may be the cheaper option if anything should go wrong.

I added this content because I believe occasionally it is important for the not so knowledgeable watch owners and collectors to be made aware of the pitfalls of watch servicing and repairs

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On 11/09/2016 at 21:43, rogart said:

That would be awesome. II think i could fix him up with a lot of work :) 

Acctually the guy i sent my chronoquartz is also from Europe. have no idea how that is possible. But he sent me the watch when he was here in Europe. Took some extra weeks but that was okay. 

I think customs imports and export charges added to repair cost probably totals about the same as in europe. Otherwise cheap labor here dose really make a difference. Shipping and insurance is about the same. 

 

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