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Sourcing a stem ... advice please


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Please bear with me as I am very new to watch repair as a hobby and this is my first post on the forum!

I've recently got into this fascinating subject and have a number of movements - among them a nice MSR T44.

This has no stem however and whilst I've been reliant on ebay for most of my purchases I've come up dry sourcing a stem for this movement. Despite being handy with google I've not found anywhere else to obtain one from.

I did find the Ranfft site and information on the MSR T44 which cites stem W3237 and this as a  'Flume' reference number. If I go to the flume.de site and search for this reference it doesn't bring back a stem.

Any advice gratefully received. For instance is there any cross reference 'stem X = stem Y' type information out there; I can't believe this MSR stem is unique ... or of course a place that, as a private buyer, I can source one from.

Many thanks in advance.:)

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Thank you so much for finding that.

The problem is that CousinsUK only seems to deal with trade customers. In fact I've called them and the person I spoke to at this company confirmed this. He said my best bet would be to find a local watch shop that uses their company for parts. He didn't really want to help beyond that.

CousinsUK don't seem to have a  'Local Stockists' page on their website and whilst I could call round local watch shops to see if they happen to deal with CousinsUK and that they'd be willing to obtain a stem for me that would seem an odd approach. There's got to be a better way especially if I need other specialised parts going forwards. 

Again ... any advice gratefully received. Thank you.

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Just order the part online and at the end tick the box to say you are a trade buyer. Everyone does it including me. You get less rights as a trade buyer but I've ordered from cousins numerous times and never had a problem. 

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x2 for Lamdoc we all use Cousins, and once you'r a customer you get a nice leaflet every so often with offers. Actually they don't care if you're a trader or not just allows them a bit more leeway under the trade descriptions. To be honest without us amateurs they would probably go bust.

Edited by KevG
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They do this simply to deprive you of the legal right to return the goods if they are incorrect or in some circumstances even if they are faulty. Not a particularly honourable way to treat customers IMO but as long as you are aware of this then they do have their uses and can supply parts which are nigh on impossible to get anywhere else.

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1 hour ago, Padders said:

They do this simply to deprive you of the legal right to return the goods if they are incorrect or in some circumstances even if they are faulty. Not a particularly honourable way to treat customers IMO but as long as you are aware of this then they do have their uses and can supply parts which are nigh on impossible to get anywhere else.

I can't agree with this. If YOU have screwed up your order then you have no rights to return your item. If cousins have sent you the wrong or a faulty part then you are perfectly entitled to return it. 

 

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43 minutes ago, Lampoc said:

 If cousins have sent you the wrong or a faulty part then you are perfectly entitled to return it. 

 

You would think that wouldn't you and yet I know of several trusted posters on TZ who have experienced reluctance to take responsibility for faults even when speaking with Cousins by phone. I take your point about ordering mistakes being the buyers responsibility but I can't agree that faulty goods are...

Edited by Padders
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Thank you so much for these replies. :)

It's sounding very much like it's an unwritten rule that individuals can use CousinsUK as long as there's no comeback etc. I took things a little too much at face value and assumed that they only wanted to deal with big companies ordering lots of parts rather than one or two items which is why they had this restriction. If it's more to reduce my right on comeback to them I can go along with that as without the part(s) I need I have a movement that's beautiful to look at but does nothing! Really useful/reassuring to know that you all use them! 

And getting a catalogue of all the things they do too as part of registering with them will be useful ... but also potentially dangerous. I'm new to this but this world of watches but I'm finding it fascinating and not difficult to find an excuse to buy things!

Thanks again.

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10 hours ago, Roger the Dodger said:

Plus if you add in their catalogue to your order, which is free, you'll get a telephone directory sized catalogue that lists more or less everything they carry and is easier to look through than try to negotiate their sometimes complicated site.

I have used them lots and never noticed this. Good tip. 

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Just an update ...

I had a delivery from CousinsUK which included the stem I needed.

Fitted it yesterday and whilst I could push in and pull out the stem, the latter would not change the hands properly ... way too much resistance. I double checked what I had done and the correct reassembly of the crown pinion mechanism etc. and all seemed okay. Through a process of careful elimination I tracked it down to a train bridge. It seems that someone had perhaps tried to service and had not located a wheel properly so that it sat fully/properly within the jewel on the bridge. This would explain why the stem had sheered as the resultant resistance in the mechanism had overcome the very thin stem this movement uses.

The great news is that after a simple fiddly relocation everything seems to be working brilliantly. The movement ran all night! I'm rather pleased!

So I just wanted to say "thank you" again as without the above advice this would have got nowhere. :)

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On 4/12/2016 at 22:59, Roger the Dodger said:

Plus if you add in their catalogue to your order, which is free, you'll get a telephone directory sized catalogue that lists more or less everything they carry and is easier to look through than try to negotiate their sometimes complicated site.

Did I mention that it's he-uge....:laugh::laugh::laugh:
20160417_140158_zpsr4dbaynd.jpg

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