The Swatch Group in 2015 decided to stop the supply of spare parts to non-accredited dealers / repairers, this meant that long-time suppliers like Otto Frei (85 years supplying Omega parts) in the USA and presumably Cousins in UK are pretty much out of stock.
I have used Otto Frei many times for bracelet links, end pieces, clasps and old Speedmaster bracelets great service and always helpful and much better than taking a watch to an Omega dealer and wait weeks to get a link ordered and fitted.
In 2017 the Swiss competitions authority (WEKO) threatened an investigation into restrictive practices by Swatch Group but it never happened or if it did nothing came of it.
Maybe one for the watch repairers how it is affecting them and which other brands restrict supply?
I have used Otto Frei many times for bracelet links, end pieces, clasps and old Speedmaster bracelets great service and always helpful and much better than taking a watch to an Omega dealer and wait weeks to get a link ordered and fitted.
In 2017 the Swiss competitions authority (WEKO) threatened an investigation into restrictive practices by Swatch Group but it never happened or if it did nothing came of it.
Maybe one for the watch repairers how it is affecting them and which other brands restrict supply?