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Croydon Service Centre


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  • 4 weeks later...

Just to round off my experience, I just got a written estimate (in the post) from Croydon Service Centre. Overhauling and replacing the circuit on my Crystron comes to well over £200, which may be reasonable for the work involved with scarce parts, but is astronomically more than the watch is worth. What they didn't say when they suggested I send in the watch for appraisal is there's a charge of £30 to return it without doing the work. So, let's just say I won't be going back.

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2 hours ago, spinynorman said:

Just to round off my experience, I just got a written estimate (in the post) from Croydon Service Centre. Overhauling and replacing the circuit on my Crystron comes to well over £200, which may be reasonable for the work involved with scarce parts, but is astronomically more than the watch is worth. What they didn't say when they suggested I send in the watch for appraisal is there's a charge of £30 to return it without doing the work. So, let's just say I won't be going back.

£30 to get someone to evaluate the problem and provide a quote for repair doesn't sound unreasonable to me. I think Omega charged £40 to investigate and report but that did include the cost of sending the watch back to me

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16 minutes ago, chas g said:

£30 to get someone to evaluate the problem and provide a quote for repair doesn't sound unreasonable to me. I think Omega charged £40 to investigate and report but that did include the cost of sending the watch back to me

Yes, I agree, but if I'd known in advance I might not have sent it in. Also, this isn't an Omega. Or even an Accutron. Maybe it's my imagination, but the cost of watch repairs seems to have gone up massively post lockdown.

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I used Croydon Service Centre in April 2019 to fix my ailing Accutron Astronaut.

They told me about the £30 inspection charge before I sent the watch to them but I did make an email enquiry first.  Final cost to fix it was £250 +£11 P&P/Insurance + VAT = £313.20.

Not bad I thought given that I don't know anyone else in the country that currently works on the Bulova 214 movement.

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52 minutes ago, spinynorman said:

Maybe it's my imagination, but the cost of watch repairs seems to have gone up massively post lockdown.

I also think it is a shortage of experienced repairers, my two regular go-to repairers have recently retired. It is getting harder to find people prepared to work on old watches, many also lack the the large parts inventories a lot of the old-timers had accumulated

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1 hour ago, rhaythorne said:

I used Croydon Service Centre in April 2019 to fix my ailing Accutron Astronaut.

They told me about the £30 inspection charge before I sent the watch to them but I did make an email enquiry first.  Final cost to fix it was £250 +£11 P&P/Insurance + VAT = £313.20.

Not bad I thought given that I don't know anyone else in the country that currently works on the Bulova 214 movement.

To be fair, I've already been told by a reputable watchmaker that he couldn't get the parts for a Citizen 8550. Between all the replies today, I think you guys are talking me round. :thumbsup:

 

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