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Tag f1

Is My First 'Proper' Watch A Dud?

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Hello all,

I know it's not nearly in the same league as your Omegas or IWC's but i recently got myself a Tag Heuer Formula one as my first 'proper' watch.

anyway, I bought it new from a local jewellers and it seems to have a problem - I would go back to the shop but I had a bit of an issue with them.

It really annoys me (perfectionist) that the second hand doesn't 'tick' to the marks around the dial, but half way between - and is not consistent in this.

I had a look at my dad's f1 (an older model) and it acts exactly as I would expect, the second hand perfectly synchronised with the marks on the dial.

Am I being pathetic or is there something wrong with the watch?

Thanks in advance!

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It should tick on the second marks, take it back and get them to sort it out.

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Either it's loose on the spindle or it was positioned badly. Either way it will annoy the he** out of you (it would me!). Not a big job to sort out though.

mike

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Thanks for the welcome and all the quick responses!!

the 'issue' was that when first bought the watch I noticed a scratch on the face, so I returned it. I was told that the store had experienced a burglary and that this watch 'may' have been knocked over but was not stolen. They offered to refund me 10% of the value if I kept the watch.

I was, to say the least, angry that I had not been told this in the first place and different members of staff subsequently gave me conflicting lies.

I managed to negotiate getting a completely new watch and 10% off, but now don't want anything to do with them.

It's still well within warranty so should I give Tag a ring with a view to getting it fixed, or is a new watch a better idea?

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Welcome

I would be inclined to write a letter to the shop expressing your concerns, and give them a timeline of say a week to get back in touch

with you.Also mention contacting Tag direct if nothing has been rectified. Send your letter via recorded delivery and hopefully this will

get things moving for you. :thumbsup:

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Congrats on your new watch! It sucks that the seconds hand doesn't coincide with the markers. For the price you paid, it's a reasonable expectation. If I were you, I'd try to get my money back and buy a new one from another AD. I've read about a lot of similar experiences with troublesome ADs. The replaced watches always had some issue in them as well :thumbsdown:

Last resort would be to take the issue up with Tag directly, but I can assume that it'll be a while before you can get what you want, which might dampen the 'new watch' experience.

Good luck. Let us know how it goes :)

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Good advice, thanks!

the problem is though, Tag seem to have raised their prices! - the difference being £100 on my model!

I really was quite disgusted by ernest jones, so I think i'll get on to Tag (best to sort it out properly first time)

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the problem is though, Tag seem to have raised their prices! - the difference being £100 on my model!

Wow! £100 on a F1? Which model is this?

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the plain black one? I paid 600, now 700

http://www.tagheuer.com/the-collection/tag-heuer-formula-1/men/quartz-watch/index.lbl?w=WAH1110.BA0850

^ that one

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the plain black one? I paid 600, now 700

http://www.tagheuer.com/the-collection/tag-heuer-formula-1/men/quartz-watch/index.lbl?w=WAH1110.BA0850

^ that one

I guess it's more expensive in the UK. Over here, the watch retails for around GBP 700 Pounds, but are often discounted to around GBP 425-450.

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When buying a new watch from an AD always ask for a 20% discount for cash, so a £700 watch should come to £560. :)

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I got on to Tag Heuer and am not at all happy with he result:

I was told that if it is 'in sync' from 11 o'clock to 1 o'clock it is within tolerances, and if this is the case they can't help me.

mine is *just* within this tolerance, but still really annoys me.

just slightly tempted to get a full refund and buy something that is actually a 'precision timepiece' - as I was sold.

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I got on to Tag Heuer and am not at all happy with he result:

I was told that if it is 'in sync' from 11 o'clock to 1 o'clock it is within tolerances, and if this is the case they can't help me.

mine is *just* within this tolerance, but still really annoys me.

just slightly tempted to get a full refund and buy something that is actually a 'precision timepiece' - as I was sold.

actually, looking at it, it is only occasionally within these tolerances, most of the time it is around half way between markers. - another phone call needed!

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I got on to Tag Heuer and am not at all happy with he result:

I was told that if it is 'in sync' from 11 o'clock to 1 o'clock it is within tolerances, and if this is the case they can't help me.

mine is *just* within this tolerance, but still really annoys me.

just slightly tempted to get a full refund and buy something that is actually a 'precision timepiece' - as I was sold.

I have never owned a "Tag" and after reading this thread I never will.

When buying a "precision" Swiss watch that is exactly what I expect.

Take it back and insist on a refund.

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Take it back if you are not happy with it being not quite 100% and insist on a total refund before its too late.

You will soon find another you will be happy with.

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Not all Tag Heuer are bad. I have had several over the years. If you are not happy with it , find another branch of EJ, there are plenty around , and get your money back. That way you won't have to deal with the staff you had problems with.

Good luck, and don't let it put you off Tag Heuer

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Really sorry to hear about your problems but I've had many TAGs, quartz and auto and never had any problems.

I've had my 2000 sport since new and it's over ten years old and (touch wood) I've never had any issues with it.

Don't let this experience put you off the brand alltogether....

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Really sorry to hear about your problems but I've had many TAGs, quartz and auto and never had any problems.

I've had my 2000 sport since new and it's over ten years old and (touch wood) I've never had any issues with it.

Don't let this experience put you off the brand alltogether....

I'm not put off the brand, I know they make good watches!

next time I am in the area I will drop into the jewellers and get something sorted.

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